Wilson's Plumbing & Heating Customer Testimonials

Was so impressed with the work done by Tom C.of Wilson's Plumbing and Heating to fix a problem with a heating duct in our home in Pacific Grove. Great job in tracking down the problem and doing the repair! Courteous and reasonably priced for the work. I am very happy to recommend this company!

This company is wonderful! We needed a new tankless water heater. It was installed very quickly, at a good price and we found the company to operate with integrity and promptness. We highly recommend this company.

Well all I can say about Wilson plumbing and heating Is pure excellence. They have exceeded my expectations Fair ,upfront ,honest prices. Professionals, punctual and very knowledgeable. Garry himself is one of a kind guy. I highly recommend this company for all your plumbing needs. Best In the area hands down.

I disagree with the dissenters here who gave a negat1ve review. On Friday night we had a blowout of a water pipe in the bathroom last night and were very lucky that we were home to shut off the water. Called a supposedly 24 hr service and the plumber took 3 hours to get back to us and then he advised that he would come out in the morning to see what parts he needed but could only come to solve the problem on Monday. Called Wilson's in the AM and they were here by midafternoon. Their guy, Richard, was very professional answered all questions clearly and was able to fix the problem in 20 min. He provided detailed paperwork and gave us a clear estimate for if / when we wanted to replace all piping 1n this 65+ year old house. We are switching to them for all future needs.

My kitcnen sink was clogged yesterday. Richard came right from a different job with in 20min. He used a snake and was here for no more than 20min and the job was done with a smile and he knows what exactly to do.

Like so many In Pacific Grove, we own a very old, historically protected home (ours had 100 year old plumbing mostly still intact). Retrofitting this old home to modem plumbing has been quite a challenge. A very Old, heavily protected tree (with its roots) encroached on our sewer line. so we were required to run a lateral line to the city sewer line. This was done expeditiously. Without trenching or digging up the yard and with no damage to the surrounding structures. No more sewer backups! A low flow toilet was required by law, and the existing galvanized effluent pipe was so corroded that the low flow toilet could not work well enough. Just getting access to the old piping was a challenge. However, that work has been trouble free for almost 10 years! Finally, the old galvanized plumbing in the kitchen needed to be converted.

On each and every event (6 times) over the past 10 years in which we have used Wilson’s to fix the decrepit and outdated plumbing system, they have been friendly, professional, courteous, clean, and expert in their work. They are always supremely prompt. They answer all of my questions In fine detail. They obtain permits when required. There has been no collateral damage to any of our property. They respect the old architecture of these old, protected homes. All of our work has been extensive — I have not called them for a minor teak, and I install my own.

You (Wilson’s Plumbing) did work for my mom, Norma, in July 2015. She passed away a few weeks ago, and they are selling her house. We had a problem with the shower faucet, so we called you again, and Richard came out to fix it. We loved him. He was so nice, and actually repaired the faucet as “under warranty”, so it would not cost us any more. I will definitely call you for ALL my plumbing or heating problems. Thank you so much.

Thank you Wilson’s Plumbing for your recent re-plumb of our home. Tom, Jared, and Leo were professional, courteous, & friendly. Good job!

Just met up with Gary Wilson with Wilson's Plumbing and Heating to get a free cost estimate on potential plumbing issues. I also had him look at a couple of other potential issues. Gary took the time to explain everything in detail and make service recommendations which was in OUR best interest, the homeowner; he was also very generous with his time. That's how you build TRUST. I have a hard time believing that this business only collected negative yelp reviews based on their reputation in the community.

They came out to my house in Salinas and did a wonderful job. The technician was very professional and the people on the phone were well organized. They were more expensive than your small plumbing company without the resources which a large company has but they have a great warranty and are licensed and fully insured. You have to remember that you get what you pay for. Should you pay more for professional service? That's up to you but it is worth it to me.

I wanted you to know how wonderful Richard Johnson is. He did a great job and is very professional and personable.

You did more than expected. I will call no other company for my heating or plumbing needs. Courteous, Clean & Excellent. Thank you.

You did an excellent job and solved the problems that other companies could not do. Thanks a lot!